These Terms of Service for Accurate Help Line. (This "Agreement") is a legal agreement between you (either an individual or an entity that you are representing, hereinafter "you") and Accurate Help Line and its suppliers and licensors (collectively Accurate Help Line") for the Accurate Help Line Services ("Services"). By using for or purchasing the services or by accepting this agreement you acknowledge that you have read this agreement, that you understand it, that you agree and accept the terms as presented herein. If you do not agree to these terms and conditions, do not apply for, accept, use or purchase the services. The Services include new products, product changes, upgrades, support and other services. You may only receive the Services if you are a Service subscriber in good standing with a valid, account with Accurate Help Line. The services are for a limited Time only, failure to use the services within the subscription period shall not grounds for a REFUND of ANY FEES PAID
Software, Materials, Services and other related information are collectively referred to as "Content."
"You" means you individually, any person, including any employer that you are acting on behalf of
"Services" means Accurate Help Line's Support Services, which are Accurate Help Line’s professional and competent software engineers provide support for devices at all times. Experts visit office or home to resolve the issues within minimum time. The Services include virus diagnosis, virus removal, PC tune-up, Internet login protection, email account setup, software installation, printed setup, printer support, and general computer trouble shooting services. The scope of the services is subject to change without notice, and Accurate Help Line may discontinue or modify the Services in its sole discretion.
"Software" means any software used by Accurate Help Line in connection with the Services.
Subscription Period means the time period that Subscriber is eligible to receive the Services. The Subscription Period shall commence on that date the Services are subscribed to and shall terminate after three months or the period specified in the chosen package.
Accurate Help Line Support are provided home or office only, Accurate Help Line professional and competent software engineers provide reliable and trust worthy support for Devices at all times. Accurate Help Line experts visit your office or home to resolve the issues within minimum time. To avail our services 365/24/7, can email or call us at phone number.
You may be asked to provide us with a credit card number from a card issuer that we accept in order to activate your Service. You hereby authorize Accurate Help Line to charge and/or place a hold on your credit card with respect to any unpaid charges for Services or any related equipment. You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts. You authorize Accurate Help Line and/or any other company who bills products or services, or acts as billing agent for Accurate Help Line to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full. You agree to provide Accurate Help Line with updated credit card information upon Accurate Help Line's request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither Accurate Help Line nor any Accurate Help Line affiliated company will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card. If you mistakenly provide a debit card number, instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number. If charges cannot be processed through your credit card, or if your bank draft or electronic funds transfer is returned for insufficient funds, we will charge you an additional $15.00.
For subscription plans, a full refund will be issued if Accurate Help Line has not been able to resolve even a single issue for your computer within the first 30 days of the signing up to Accurate Help Line subscription.
If our support has resolved one or more issues, the fees charged for subscription service will not be refunded. Its sole discretion of Accurate Help Line and on a case by case basis, refund can be issued of the charged fees after deducting charges for services provided to customer.
For incident plans, you will be eligible for refund when any of the following criterions are met:
We don't store credit card information for any customer and we would not do any charging without your explicit consent. You may be able to change from one plan to another (e.g. from incident based plan to 90 days plan). We would negotiate with you and in order to accommodate your revised requirements.
The Services are subject to change without notice. The Services do not cover restoration services, repair services, lost or expected profits, lost or corrupted data, lost or deleted work, or lost or damaged personal files. Accurate Help Line does not guarantee against the loss of any file, information, or data. Subscriber is solely responsible for backing up and safely storing its data, information, and file
For subscription-based Services, this Agreement shall be effective for three months from the date Subscriber registers for the Services. Single-use Services shall expire once the session with the Accurate Help Line representative terminates. In addition, Accurate Help Line may cancel the Services at any time if Accurate Help Line, in its discretion, determines that Subscriber's use of the Services is excessive, inconsistent with the scope of the Services, abusive, or inappropriate.
Notice of the natural expiration of this Agreement may not be provided, and Accurate Help Line is not liable for any damages that may result from expiration or termination of the Agreement. Subscriber may purchase additional subscriptions to the Services through the Accurate Help Line website. Any breach of this Agreement shall immediately terminate Subscriber's subscription to the Services and/or may limit Subscriber's access to the Services. No refunds shall be provided upon termination of the Agreement.
ANY SOFTWARE IS PROVIDED TO SUBSCRIBER "AS IS" BY Accurate Help Line, AND ANY USE OF PROVIDED SOFTWARE IS AT SUBSCRBER'S OWN RISK. THE SOFTWARE MAY CONTAIN BUGS, ERRORS, AND OTHER PROBLEMS THAT COULD CAUSE SYSTEM OR OTHER FAILURES AND DATA LOSS. Accurate Help Line DOES NOT WARRANT THE PERFORMANCE OF ANY SOFTWARE AND DOES NOT WARRANT THAT ANY SOFTWARE WILL OPERATE SUBSTANTIALLY IN ACCORDANCE WITH THE DOCUMENTATION ACCOMPANYING THE SOFTWARE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Accurate Help Line DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, IN EQUITY OR AT LAW, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, AND NON-INFRINGEMENT. Accurate Help Line DOES NOT WARRANT THAT THE SERVICES WILL MEET ANY REQUIREMENTS OR NEEDS SUBSCRIBER MAY HAVE OR THAT THE SERVICE WILL BE PROVIDED IN AN UNINTERRUPTED FASHION. SOME JURISDICTIONS DO NOT ALLOW THE WAIVER OR EXCLUSION OF IMPLIED WARRANTIES SO THEY MAY NOT APPLY.
EXCEPT AS EXPRESSLY PROVIDED HEREIN, Accurate Help Line AND ITS AFFILIATES, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS SHALL NOT BE LIABLE FOR (I) ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNATIVE OR CONSEQUENTIAL DAMAGES RESULTING FROM (A) THE USE OF THE SERVICES, (B) ANY DELAY OR INABILITY TO USE OR CLAIM THE SERVICES, (C) ANY VOIDANCE OF A WARRANTY ON THIRD PARTY PRODUCT OR SERVICE RESULTING FROM USE OF THE SERVICES (D) ANY INFORMATION, PRODUCTS OR SERVICES OBTAINED IN CONNECTION WITH THE SERVICES, (E) UNAUTHORIZED THIRD PARTY ACCESS TO A COMPUTER, OR (F) ANY USE OF ON SITE SERVICES BUNDLED WITH THE SERVICES. Accurate Help Line IS NOT LIABLE FOR ANY COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES. THESE LIMITATIONS APPLY WHETHER SUCH CLAIM IS BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE AND APPLY EVEN IF Accurate Help Line, ITS AFFILIATES, OR THEIR EMPLOYEES, AGENTS, LICENSORS OR SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL Accurate Help Line TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICES EXCEED THE FEES PAID BY SUBSCRIBER TO Accurate Help Line FOR THE SERVICES. BECAUSE SOME STATES/COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY.
Accurate Help Line is not responsible for any cessation, interruption or delay in the operation of the Services or the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God or the public enemy, war, armed conflict, terrorist action, strike, lockout, boycott, riot, release of hazardous or toxic substances, explosion, accident, or any other causes whether or not of the same class or kind as those specifically above named, which are not within the reasonable control of a party. Accurate Help Line is not liable for any failure or delay caused by problems with Internet connections.
Subscriber and Accurate Help Line agree that any disputes related to this Agreement shall be governed in all respects by and construed in accordance with the laws of the USA.
This Agreement shall constitute the entire Agreement between the parties. Any waiver of this Agreement shall only be effective if it is in writing and signed by both parties. Accurate Help Line may change, modify, amend, suspend or discontinue any aspect of the Services in its sole discretion, including pricing, scope of the Services, its website, and the Services available in any subscription plan. Such changes will be made without notice or liability to Subscriber or to any third party. Accurate Help Line may impose limits on certain features of the Services at any time. Accurate Help Line may amend this Agreement at any time by posting a copy of the amended Agreement on the Accurate Help Line website. Such amendments may be made in Accurate Help Line's sole discretion and are binding when posted. Subscriber must review the Agreement periodically to obtain notice of any changes. Continued use of the Services constitutes acceptance of any changes. Section headings are for convenience only and shall not be considered in the interpretation of this Agreement.
Accurate Help Line is not bound by any representation of (i) any agent, representative or employee of any third party; or in (ii) information posted on the Accurate Help Line website of a general informational nature.
Disclaimer: Accurate Help Line is an independent provider of on-demand Software support and not affiliated with any third party brand unless specified. Accurate Help Line has no affiliation with any of these third-party companies. If your product is under warranty or not support may also be provided by the brand owner and official website. Use of names, trademarks is for reference only.